The program has been exclusively structured for students of senior level undergraduates in civil engineering, construction technology, and management prior to their induction into the profession before graduation.

We all must acknowledge that construction industry, in general, is people-oriented our people are our best assets and resource. This is the key concept applicable to Human Resource Development.

Quality, systems and people shall, forever, remain integrated and are in fact made for each other. To be successful under ever-growing competition in construction industry, a deeper understanding on human- technology inter-relationship and management of both is vital. After all, "Quality is produced by hands’

Construction project managers will have to develop multi-disciplinary capacities, quality Management in particular, to become leaders in the organization that may strive to acquire a ‘most-favored’ status of preference with their global customers.

The program is aimed at inducing students to develop their capabilities for exploring and accepting job-positions as QC/QA Engineers in their future employing organizations In their future job-assignments, they may be expected to initiate change in the present traditional system and as leaders, to train their workforce and steer their organization towards competitive business growth and excellence.

        · Evaluation of Quality

        · ISO 9000 Family of Standards, selection & use of appropriate model

        · Requirements of ISO 9001: 2000

        · System demonstration & documentation

        · How to organize formal quality assurance system

        · Quality manual & quality procedures

        · Implementing documented quality system

        · System audit & review, Objectives of system audit, type & conduct

        · QMS certification, benefits, route to certification.

        · Customer orientation, leadership & management commitment

        · Quality Environment, delegation & empowerment

        · Teamwork and employee involvement, motivation

        · Quality Policy, mission & vision of organizations

        · Organizational learning for continuous improvement

        · Managing change to establish TQM

        · Small group activities: KAIZEN, Quality Circles, 5-S

        · Quality Cost & Analysis

        · 7-QC Tools (New & Old)

        · TQM Implementation

        · Quality "Gurus" and their Contributions

    Other Options

    3. Quality through measurement system:

        · Measurement principles & process, Statically Concepts,

        · Accuracy, precision, repeatability & reproducibility.

        · Error and uncertainty

        · Uncertainty Evaluation, type A, and type B.

        · ISO 17025: 1999 Criteria for laboratory accreditation

        · Testing and Calibration

    4. Statistical process control:

        · SPC, averages & measures of dispersion, process variation

        · SPC: Problem- solving tools

        · Control Charts: variables- attributive

        · Sampling & sampling techniques & procedures

        · Sampling plans, acceptance sampling, sampling for attributes.

    5. Environmental management system:

        · Introduction: Principles & elements

        · UNO declaration

        · Ecological degradation & ecological balance

        · E M S in line with ISO 14000

        · Benefits of EMS

· EMS planning & implementation

· EMS reviews & improvements

· Integrating ISO 9000 & ISO 14000 Standards

    1. IS/ISO 9001: 2000, 9000: 2000, 1400: etc. Family of ISO Standards

    2. The Management of Quality in Construction,- By Ashovd J.L.

    3. Handbook of Total Quality Management – By Lakhe R.R .and Mohantry R.P

    4. 100 Methods for total Quality Management, - By Kanji Gopal K.

    5. Training Manual on ISO 9000 and TQM, 2001- By Gyani Girdhar J.

    6. Quality Planning and Analysis, Third Edition, 1995 - By Juran J. M. Gryna Frank. M

    7. Training Manual on Human Resource Management & Organizational Learning- By Srivastaca, & Gyani

    8. Calibration The Foundation for ISO 9000 and TQM, 1998,- By Subburaj R.

    9. Quality Through Measurement Assurance (IN Industry & Laboratory), By Kimothi S.K

    10. SPC Concepts, Methodologies and Tools 1995, - By Zaidi A.

    11. Followel Rop P. Statistical Process Control, - By Oakland J.S.

    12. Leavenworth Richard S. Statistical Quality Control- By Grant Eugene L.

    13. Inside ISO 14000, the competitive Advantage of Environmental Management. Vanity Books International,
         New Delhi, - By Don Sayers

Internal 60 %

    (Class assignments/tutorials, Class attendance, Tests, Class interactions, and any laboratory work if required
    etc.)

Final 40 %

    (Exam, Jury, Term Paper etc.)